Fraud Detection & Prevention Policy

At Allied Logistics Packers and Movers, we are committed to maintaining the highest standards of integrity, transparency, and security in all our operations. This Fraud Detection & Prevention Policy outlines the measures we take to identify, prevent, and respond to fraudulent activities to protect our customers, employees, and business partners.

1. Purpose of This Policy

The purpose of this policy is to establish a framework for detecting, preventing, and addressing fraud, misrepresentation, and other dishonest activities related to our logistics, packing, moving, billing, and customer service operations.

2. Types of Fraud Covered

• False or misleading service claims
• Impersonation of Allied Logistics staff or agents
• Fake payment requests or unauthorized payment links
• Manipulation of invoices or billing documents
• Identity misuse or fake booking requests
• Unauthorized use of our brand name or logo

3. Fraud Detection Measures

Allied Logistics uses multiple methods to detect potential fraud, including but not limited to:

• Verification of customer identity and contact details
• Monitoring of unusual booking or payment activities
• Review of billing and invoice discrepancies
• Internal audits and operational reviews
• Customer feedback and complaint analysis

4. Customer Responsibilities

Customers are advised to take precautions to avoid fraud and scams. You should:

• Confirm official contact numbers before making payments
• Avoid sharing OTPs, passwords, or sensitive personal data
• Verify payment requests directly with our official office
• Report suspicious calls, messages, or emails immediately

5. Reporting Suspected Fraud

If you suspect any fraudulent activity related to Allied Logistics Packers and Movers, please report it immediately through our official communication channels. Provide all relevant details such as phone numbers, email IDs, payment references, and screenshots where possible to help us investigate effectively.

6. Investigation & Action

All reported cases of suspected fraud will be reviewed and investigated promptly. Allied Logistics reserves the right to take appropriate legal, administrative, or corrective action, including termination of services, suspension of accounts, and reporting to law enforcement authorities when required.

7. No Liability for Third-Party Fraud

Allied Logistics Packers and Movers shall not be held responsible for losses arising from fraud conducted by third parties, unauthorized agents, or individuals falsely representing themselves as part of our organization.

8. Policy Updates

This Fraud Detection & Prevention Policy may be updated from time to time to reflect changes in legal requirements, business practices, or security standards. Customers are encouraged to review this page periodically for the latest information.

For official communication, always rely on the contact details listed on our official website of Allied Logistics Packers and Movers.